Navigate to the Options and Support tab, and look under the Information Center sub-menu for Accelerator In Use. Right click the desktop and select Graphics Properties. This utility automatically identifies the computer components, operating system, and driver versions you have on your computer. There are other ways you can use to identify the graphics product in your computer, however these are not recommended for the novice user. Right-click anywhere on the desktop and choose Personalize. The graphics controller identifier is displayed in the Adapter Type section of the Adapter tab. Right-click anywhere on the desktop and choose Screen resolution. If you are not in desktop mode, select the Desktop tile. The graphics controller identifier is displayed in the Adapter Type section of the Adapter tab: Right-click anywhere on the desktop and choose Display Settings. (this comment will not show on the live version of this page)Ĭlick ( ) or the section descriptions to expand the content: We have found that updating the display driver may fix many problems that do not even seem related to the graphics card.FOR CODING PURPOSES, PLEASE DO NOT EDIT ABOVE THIS LINE. Anyway it did solve the crash problem, which was what we intended. As you can see it even changed the name of the graphics adapter. Selecting and running the download for the correct Windows version nicely installed a new Display driver (see the image above). On your own PC this will of course in most cases be a different type.Įntering " i5-2520M" in this Intel search option resulted in a list of drivers, including a few for the graphics card. This is needed as this integrated graphics card uses the processor for the graphics display, which makes the driver depend on the processor type. For our HP laptop this was an " Intel Code i5-2520M".
That name can also be found in the Device Manager (see the image above), under Processors. The trick was to look for the name of the laptop's processor. The download page on the Intel website also offers an option to "Search for a download" by entering a " Product name or keyword". The Windows Device manager shows the Display adapter and it's new driver.įinally, after seeking expert advise, we found what we needed to do:
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